The Voice Chatbot Wars: Alexa is Losing Badly

The struggles of Amazon continue. Today, they’re taking it in the shin as we focus on their voice assistant, Alexa. Amazon’s big Alexa bet is struggling nearly 10 years after launching. Last year, the division was on pace to lose $10B, with one former employee calling Alexa a “colossal failure.” Alexa’s technology is falling behind….

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